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**Effective Date: August 19, 2026**

This Refund & Cancellation Policy explains the policies that apply to coaching services, digital products, applications, and other purchases offered by **I THINK I FORGOT LLC** (“I Think I Forgot,” “we,” “us,” or “our”).

Please review this policy before making a purchase.

## Coaching Services

We want clients to understand the terms of their coaching purchase before coaching begins.

### Before Coaching Begins

If you purchase a coaching service and decide not to participate before coaching has begun, please contact I THINK I FORGOT LLC as soon as possible.

Any refund eligibility will be determined according to the terms presented at the time of purchase and applicable law.

### After Coaching Has Begun

Once coaching services have begun, **coaching fees are non-refundable**, except where otherwise required by law.

Coaching requires time, preparation, scheduling, and resources to be reserved for participants. Choosing not to attend or continue participating after coaching has begun does not automatically create eligibility for a refund.

## Group Coaching

Payments for group coaching are non-refundable once the applicable coaching period or program has begun, except where otherwise required by law.

Participants who miss a group coaching session are not entitled to a refund or prorated refund for the missed session.

When available, group resources or general session recaps may remain accessible according to the terms of the applicable coaching program.

## Cancellations and Rescheduling

If you need to cancel or reschedule an individual coaching appointment, please provide as much notice as reasonably possible.

Specific cancellation and rescheduling requirements, including any required notice period, will be provided when individual coaching appointments are offered or scheduled.

I THINK I FORGOT LLC reserves the right to reschedule a coaching session when necessary. If we cancel a paid service and cannot provide a reasonable alternative, an appropriate credit or refund may be offered.

## Subscriptions and Recurring Payments

Some I Think I Forgot services or applications may be offered through subscriptions or recurring payments.

Subscription terms, including price and billing frequency, will be disclosed before purchase.

Unless otherwise stated at the time of purchase, canceling a subscription stops future renewals but does not provide a refund for a billing period that has already begun.

Access to subscription features may continue through the end of the already-paid billing period.

## Digital Products and Downloads

Due to the nature of downloadable and digital products, purchases of digital products are generally non-refundable once access to or delivery of the product has been provided, except where otherwise required by law.

Please review product descriptions carefully before purchasing.

## Applications

Free applications do not involve a purchase from I THINK I FORGOT LLC and therefore are not eligible for refunds.

Paid applications, in-app purchases, or subscriptions purchased through a third-party application store may also be subject to the refund and cancellation policies of that store.

## Technical Problems

If you experience a technical problem accessing a purchased digital product or service, please contact us so that we can make a reasonable effort to resolve the problem.

A technical issue does not automatically qualify for a refund when the product or service can reasonably be restored or provided through another method.

## Exceptional Circumstances

We understand that unexpected situations happen.

I THINK I FORGOT LLC may choose to provide a refund, credit, rescheduling option, or other accommodation in exceptional circumstances at our discretion.

Providing an exception in one situation does not change this policy or guarantee that the same exception will be available in another situation.

Nothing in this policy limits refund or cancellation rights that cannot legally be waived.

## How to Request a Cancellation or Refund

To request a cancellation or discuss a billing issue, please contact:

**I THINK I FORGOT LLC**
**Website:** ithinkiforgot.com
**Email:** [YOUR BUSINESS EMAIL ADDRESS]

Please include enough information for us to identify the applicable purchase or coaching service.

## Changes to This Policy

We may update this Refund & Cancellation Policy as our products, coaching programs, applications, and payment options change.

The effective date at the top of this page will indicate when the policy was most recently updated.